Refunds are not possible in a watersports business where the customer avails the activity and leaves , there are very few instances where refunds are possible

the possibilities for a refund are as follows

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1. There is something wrong with out equipment which makes it impossible to service your activity we provide a 100 percent Refund

2. Natural Climatic conditions like heavy rain etc. during your slot entitles you to a 100 percent refund

3. If the customer cannot make it in his slot due to any reason can reschedule his/her slot but cannot avail a refund

THINGS TO KEEP IN MIND

• Customers are expected to not come in an inebriated state to the activity high on alcohol or drugs , we maintain the right to expel the customer on the spot without a refund

• Customers should be upfront while booking if they have any physical ailments like surgeries etc in the immediate past and maintain transparency

• Customers with HYDROPHOBIA or fear of heights should steer clear of booking for flyboarding as it involves heights and water

• Slots are subject to availability and customers who want to plan slots should book well in advance as even 2 days before the activity slots are at a risk of being sold out 

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